IT Services
Tech Support
NYC Tech Guys offers a full range of consultation, onsite, and remote services. We are true to our word: we make IT work.
Businesses
We know that your small- or medium-sized business has a very specific environment and requires a nuanced technical setup. Do you need solid counsel on what technology will make your business thrive? We offer consultation services to help you make informed decisions when planning for IT resource needs. Are you looking to install a new network or upgrade an existing infrastructure? We work with you to make the most out of networking your office and utilizing central servers so you can share documents and printers, keep your files safe and secure, and even connect remotely to access your office when you’re not at your desk. We also offer ongoing support that is tailored to your needs and your budget in a monthly service plan, with very competitive pricing and no minimum fee.
We are entrepreneurial in spirit and generate innovative strategies for accommodating your technical needs. We support all current versions of Windows Server 2003/2008 Small Business and Standard, as well as many different distributions of Linux. Among the server technologies we focus on are Exchange, ISA firewalls, Active Directory, VPN, and Blackberry Enterprise and Professional Servers. We’re also experienced with non-server technologies like the LAMP suite (Linux, Apache, MySQL, Python or Perl or PHP), Postfix mail servers, VSFTP, and Samba file and printer sharing, all of which can help take your business to the next level.
We are also a certified Microsoft Reseller, which means we can outfit your entire business with the best licensed Microsoft software for your needs. Here’s a sketch of the services we can offer you and your business:
• Consulting – purchasing, infrastructure design
• Networking – setup, upgrades, installation, and maintenance
• Server Support – installation, migration, and maintenance
• Mobile Support – Smartphone or PDA setup and maintenance
• Data Backup & Recovery
Ready for an estimate? Call us at 212-414-8600 or send us an email.
Home Users
Let us alleviate the frustration of do-it-yourself troubleshooting, and boost your workflow while we’re at it! Sure, we can wipe out viruses and fix your internet connection, but we can also help you tap into the other great uses of the technology that’s already at your fingertips.
We know you have a variety of needs. We work on an hourly basis while taking unforeseen issues into account to save you both time and money. A home office often carries important memories, like pictures, personal work, and purchased music, so we take the time to listen before jumping to a solution because we care about what’s important to you.
Here are some of the challenges you may be facing that we’re fully-equipped to handle:
• Software installation, support, & training
• Hardware replacement & upgrades
• Virus/Spyware/Malware removal
• Data backup and recovery
• PDA (Personal Digital Assistants) setup & troubleshooting
• Wireless networking
• Home Theater & Gaming Systems setup & calibration
• Website administration
Need Support Now?
Have you rebooted yet? Try it. While rebooting does not cure every problem, it is a good place to start when you are having printer, email, or internet connection problems. Still not working? Give us a call at 212-414-8600 or email us.
Apple Support
Apple lover? We understand. You have challenges and standards that aren’t the status quo. We have expertise in all the latest Apple technologies, operating systems and software. We can help you set up your new iPad or iPhone. We can help you cross platforms if you need your PCs and Macs to work together. And we can even help you make the switch if you’re taking the plunge from PC to Mac. Talk to us about what you need to work—or work around.
Virus Removal
Viruses and malware are a pesky reality. We can make them go away. They eat up resources, but our services won’t. In fact, we aim to boost your resources and your know-how so your computer system gets—and stays—healthier than before the infection.
